Last Revised: October 29, 2013
Akmus International Networks Subpoena Policy/Attorney Tips
If you seek the identity or account information of a NsProxy customer in connection with a civil legal matter, you must fax, mail, or serve Wild West with a valid subpoena.
Submission of Subpoenas
Wild West is headquartered in Scottsdale, Arizona and all civil subpoenas should be served at that location or mailed to:
14455 N. Hayden Road
Alternatively, the civil subpoena can be faxed to:
Attn: Compliance Department
Notice to Customer and Response Time
Upon the receipt of a valid civil subpoena, Wild West will promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, Wild West will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court. Wild West reserves the right to charge an administration fee to the customer by charging the Payment Method the customer has on file with Wild West.
Fees for Subpoena Compliance
Wild West will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the Wild West invoice. Checks should be made out to Wild West.
Wild West's subpoena compliance costs are as follows:
- Research - $75.00/hour
- Federal Express - Cost as Billed
- Copies - $.25/page
Policies Regarding E-mail
Wild West will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. Wild West's e-mail servers do not retain deleted or sent e-mail.
Wild West reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the Wild West e-mail address is related to the pending litigation and the underlying subpoena.