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The Lone Programmer
Subpoena Policy/Attorney Tips

The Lone Programmer Subpoena Policy/Attorney Tips

The Lone Programmer's Privacy Policy prohibits the release of customer or account information without express permission from the customer, except when required by law, to conform to the edicts of the law, or to comply with legal process properly served on The Lone Programmer or one of its affiliates.

If you seek the identity or account information of a The Lone Programmer customer in connection with a civil or criminal legal matter, you must fax, mail, or serve The Lone Programmer with a valid subpoena.  For criminal matters, you must be a member of the law enforcement community.

Submission of Subpoenas

The Lone Programmer is headquartered in Scottsdale, Arizona and all subpoenas should be served at that location or mailed to:

Compliance Department
The Lone Programmer
14455 North Hayden Rd., Suite 219
Scottsdale, AZ
85260

Alternatively, the subpoena can be faxed to:

(480) 624-2546
Attn: Compliance Department

Policies Regarding E-mail

The Lone Programmer will not produce the content of e-mail, as the Electronic Communications Privacy Act, 18 U.S.C. §2701 et seq., prohibits an electronic communications service provider from producing the contents of electronic communications, even pursuant to subpoena or court order, except in limited circumstances. The Lone Programmer's e-mail servers do not retain deleted or sent e-mail.

The Lone Programmer reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the The Lone Programmer e-mail address is related to the pending litigation and the underlying subpoena.

Terms Specific to Civil Subpoenas:

Notice to Customer and Response Time

Upon the receipt of a valid civil subpoena, The Lone Programmer will promptly notify the customer whose information is sought via e-mail or U.S. mail. If the circumstances do not amount to an emergency, The Lone Programmer will not immediately produce the customer information sought by the subpoena and will provide the customer an opportunity to move to quash the subpoena in court. The Lone Programmer reserves the right to charge an administration fee to the customer by charging the Payment Method the customer has on file with The Lone Programmer.

Fees for Subpoena Compliance

The Lone Programmer will charge the person or entity submitting the civil subpoena for costs associated with subpoena compliance. Payment must be made within thirty (30) days from the date of receipt of the The Lone Programmer invoice. Checks should be made out to The Lone Programmer

The Lone Programmer's subpoena compliance costs are as follows:

  • Research - $75.00/hour
  • Federal Express - Cost as Billed
  • Copies - $.25/page

Revised: 8/30/16
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